LEGAL

Master Services Agreement

The MSA (Master Services Agreement) is is a legally binding document between the parties for any work that will be undertaken. If there are any queries regarding the scope and delivery these should be asked in full before signing this contract.

This document is the default reference for all queries and is only overruled (where applicable) by the Schedule B (Statement of Work) for each project and applicable current documentation on the current support website. Generic booked services are bound by the latest version of this document by default.

The MSA underpins the latest foundation of all work done by the agency and details important matters such as late payment, changes, client responsibilities, confidentiality and the legal relationship.

AGREEMENT PARTIES

All legal documents, sometimes referred to as (“Agreement”) are entered into as of the date accepted on the signed contract (“Effective Date”) by and between:

Person/Organisation (3rd person): As named in signed contract or the contact for booked service.
This could include any of the following: Clients, Investors, Team, Freelancers.
Agency: Digiful (Malton Drive, Stockton-on-Tees, TS19 8TU)

Version summary:

Version date: 02/04/2025
Changes: Additional details for freelancers added. Additional scenarios added including if a client's business is desolved or taken over.

As used herein and throughout this agreement and related documentation:

1.1. 'Agreement' means the entire content of this document, and any other supplemental material referred to by document name or by web link.
1.2. 'Client Content' means all materials, information, factual, promotional, or other advertising claims, photography, writings and other creative content provided by Client for use in the preparation of and/or incorporation in the Deliverables.
1.3. 'Copyrights' means the property rights in original works of authorship, expressed in a tangible medium of expression, as defined and enforceable under The Copyright, Designs and Patents Act 1988.
1.4. 'Deliverables' means the services and work product specified in the Project Order (Schedule B - SOW) to be delivered by Agency, or if applicable from the person specified to the Agency, in the form and media specified in the Project Order.
1.5. 'Agency Tools' means all design tools developed and/or utilised by Agency in performing the Services, including without limitation pre-existing and newly developed software including source code, web authoring tools, type fonts, and application tools, together with any other software, or other inventions whether or not patentable, and general non-copyrightable concepts such as website design, architecture, data reporting materials and branding assets.

2.1 Schedule B - Statement of work: Details are effective for [thirty (30)] days after sending to the client. In the event this Agreement is not executed by both parties within this time, the Project Order, together with any related terms, may expire or may be subject to change or substitution.
2.2 Booked services (including post project 'on call support' etc): Changes to booked services from either the Agency or the client must be communicated within 24 hours of booking. Within this peroid both parties can can choose to accept or decline the changes. Full refunds are valid within this 24hr peroid. Refunds outside this 24 hour peroid entirely at the discretion of the agency.

Legacy versions were provided in pdf format.