CLIENT DISCOUNTS
ROI Discount Scheme
The ROI ('Return on investment') discount scheme is an opt-in opportunity where you can choose to add the value of work gained from leads who contacted you via a website, landing page or eCommerce page. It is not available on data analysis work that doesn't involve direct customer interaction.. If you are actively doing this when you start a new project you will receive a 10% discount.
See the FAQ below for more details
The ROI discount scheme is available on all online work which your customers will interact with. Specifically this is any work where online forms or other interactions from leads can be captured.
You will receive an email after a certain number of days when a lead has submitted a form on your project. You may have received a test email entitled 'Website lead follow-up' to check the scheme is operational. You simply follow the link and fill in the raw numbers on the form, or if no sale/job resulted, enter 0.
You need to have:
- Not opted out
- Filled out the form for at least 1 website enquiry
- Responded to at 1 least enquiry that has come through in the last 3 months.
We are asking for a raw sale number of either a one time job, and/or the predicted value of a customer over a year. This is a simple 'price sold' number, that does not need to include expenses, V.A.T, the end gross/net profit. The email of the lead is used as a reminder for you - we will only present ROI data with raw numbers, not personal information.
Participation is entirely optional. We understand some customers may not feel comfortable providing this information. To opt out you can ask to be removed from the email alerts - or simply don't fill in the form.
Client help
Need a catchup or support?
For clients with an active project, you can book a catchup below.
Previous clients can book a discounted single hour session below or other more extensive support sessions.
