AGENCY WORK AND PAYMENT
Freelancer work
Information on types of freelancer work, key skills and payment.
Types of work
All types of projects are commissioned carefully and have importance to the business documentation, administration or creative services.
A key difference lies with whether there is direct interaction with the client (Type B), or directly commissioned services for client project work (Type C).
Both Type B and Type C have potential additional prerequisites.
A: Agency work
Internal documentation and system reviews for the agency.
Work summary:
- 💼 Work for agency (in house)
- ⏲️ Set time/payment per project
- 📂 Project length: 2-8 hours
B: Business/project admin
Business administration with direct client contact. Potential for project management role on larger projects.
Work summary:
- 💼 Work for agency (in house)
- 🤝 Work directly with clients
- ⏲️ Set time/payment per project
- 📂 Project length: 2-15 hours
- 🗓️ Month retainer possible
C - Client work (2025+)
Specialist services from freelancers linked to content, marketing and technical client work.
Work summary:
- 🤝 Work directly for clients
- ⏲️ Set time/payment per project
- 📂 Project length: 10 hour+ / 1 week+
- 🗓️ Month retainer possible
PREREQUSITES
Essential skills for agency work
All work types
🔍 Attention to details
Spelling, language and grammar accuracy.
💼 Professional tone
Review and/or create content with same professional language and tone as agency guidelines.
⏰ Self management/reliability
Ability to self manage work and adhere to agreed deadlines.
💬 Communication with agency: Communicate issues or updates promptly within the agency channels.
+Additional for Type B
💬 Communication with clients Communicate promptly with clients using agency channels.
👩🏽💼 Business appearence and speech
For video or in person meetings, dressing and speaking professionally.
📖 Agency knowledge
Detailed knowledge of agency offerings and policies, ready to respond promptly to client queries.
+Additional for Type C
🎓 Industry expertise
Appropriate industry qualifications or experience with past examples of work.
Payment levels
Base level payment types respect and exceed the UK minimum wage and take into account national average levels determined independently by Indeed.
A: Assistant
Internal documentation administration.
Assistant Role
- Adding/checking internal content
£22,399 / 40 hr week: £10.77 an hour
🔼 Agency hourly rate: £11.50 an hour
🎁 Bonus for early/accurate finish.
Length of time will be agreed in advance along with key deadlines.
B: Business Admin
Assistant for business queries. Potential for future project management.
Business Admin Assistant role:
- Responding to agency/lead/client queries over approved channels
- When applicable, attending meetings (video/in person)
£24,400 / 40 hr week: £11.54 an hour
🔼 Agency hourly rate: £12.50 an hour
🎁 Bonus for consistent fast responses at end of project or month.
C - Client work
Specialist services from freelancers linked to content, marketing and technical client work.
Coming soon
Getting paid
To ensure prompt payment please ensure you have followed the critiera here.
A: Time records
For hourly paid work, ensure any time logging is complete.
This will be needed for the invoice details.
B: Invoice sent to team address
Send an invoice to info@digiful.io with these details included:
- Either: hours of work x £ category rate - or - agreed project total £.
- Your business name / address / email or freelancer name / address / email
- Your payment method (usually bank details)
See invoice example
🔍 Click/press the image to zoom in
C: Payment will be made in 14 working days
Please allow 14 working days for invoices to be processed.
3 Steps
⏳ #1 Finalise specifics
Agree on specific project objectives, key deadline dates, along with the hours (if applicable) and total payment.
🔜 #2: Paperwork signed
Paperwork prepared and signed by both agency and freelancer.
#3: Platform setup and work start
Setup on any applicable project platforms along with a communication channel. If applicable, the freelancer will need a platform for invoicing the agency.
Team pages
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