AGENCY WORK AND PAYMENT
Freelancer work
Information on types of freelancer work, key skills and payment.
Types of work
All types of projects are commissioned carefully and have importance to the business documentation, administration or creative services.
A key difference lies with whether there is direct interaction with the client (Type B), or directly commissioned services for client project work (Type C).
Both Type B and Type C have potential additional prerequisites.
A: Agency work
Internal documentation and system reviews for the agency.
Work summary:
- Work for agency (in house)
- Set time/payment per project
- Project length: 2-8 hours
B: Business/project admin
Business administration with direct client contact. Potential for project management role on larger projects.
Work summary:
- Work for agency (in house)
- Work directly with clients
- Set time/payment per project
- Project length: 2-15 hours
- Month retainer possible
C - Client Specialisms
Specialist services from freelancers linked to content, marketing and technical client work.
Work summary:
- Work directly for clients
- Set time/payment per project
- Project length: 10 hour+ / 1 week+
- Month retainer possible
PREREQUSITES
Essential skills for agency work
All work types
Attention to details
Spelling, language and grammar accuracy.
Professional tone
Review and/or create content with same professional language and tone as agency guidelines.
Self management/reliability
Ability to self manage work and adhere to agreed deadlines.
Communication with agency: Communicate issues or updates promptly within the agency channels.
+Additional for Type B
Communication with clients Communicate promptly and professionally with clients using agency channels.
Business appearence and speech
For video or in person meetings, dressing and speaking professionally.
Agency knowledge
Detailed knowledge of agency offerings and policies, ready to respond promptly to client queries.
+Additional for Type C
Industry expertise
Appropriate industry qualifications or experience with past examples of work.
Payment levels
Payment levels are reviewed annually and take into account national average levels determined independently by Indeed.
Last update: 07-04-25
A: Assistant
Publishing of content on behalf of the agency.
Assistant Role
- Adding/checking internal content
▶️ Copied directly from Indeed webpage:
£22,500 yearly is how much per hour?
- If you make £22,500 per year, your hourly salary would be £10.82. This result is obtained by multiplying your base salary by the amount of hours, week, and months you work in a year, assuming you work 40 hours a week.
Agency hourly rate remains above the Indeed UK calculated hourly average rate at: £11.50 an hour
Length of time will be agreed in advance along with key deadlines.
B: Business Admin Assistant
Assistant for business queries and assisting in production of content on for clients. Potential for future project management.
Business Admin Assistant role:
- Responding to agency/lead/client queries over approved channels
- When applicable, attending and presenting in meetings (video/in person)
▶️ Copied directly from the Indeed webpage
£24,115 yearly is how much per hour?
- If you make £24,115 per year, your hourly salary would be £11.59. This result is obtained by multiplying your base salary by the amount of hours, week, and months you work in a year, assuming you work 40 hours a week.
Agency hourly rate remains above the Indeed UK calculated hourly average rate: £12.50 an hour
Bonus rewards are available for certain types of work.
C - Client work
Specialist services from freelancers linked to content, marketing and technical client work.
Specialist work will be arranged on a project basis.
Getting paid
To ensure prompt payment please ensure you have followed the critiera here.
A: Time records
For hourly paid work, ensure any time logging is complete.
This will be needed for the invoice details.
B: Invoice emailed with these details
- Project Reference
- Invoice Number (for reference) - usually in the form of Invoice #001
- Task Reference - hours of work x £ category rate - or - agreed project total £.
- Additional expenses as agreed
- Additional bonuses as agreed
- Your business name / address / email or freelancer name / address / email
- Your payment method (usually bank details)
C: Payment will be made in 14 working days
Payment will be made within 14 working days, usually sooner.
3 Steps
⏳ #1 Finalise specifics
Agree on specific project objectives, key deadline dates, along with the hours (if applicable) and total payment.
🔜 #2: Paperwork signed
Paperwork prepared and signed by both agency and freelancer.
#3: Work start
Setup on any applicable project platforms along with a communication channel. If applicable, the freelancer will need a platform for invoicing the agency.
Team Area
Team Tool Guides
Learn the different tools used by the agency.
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