PROJECT MAINTANENCE
Managing a project
LAST UPDATE: 02-10-23
This page goes through the key elements of managing a project including:
- Key deadline dates - for both the agency and the client
- Project end date - expected end date of the project as detailed in the signed Schedule B - SOW. Any agreed amends to this will be in the Flowlu project.
- Project max duration - this is the maximum duration attention can be given to a project - if the agency has fulfilled it's key deadline dates.
The below guidance gives more details
Project terms
'Key deadline dates'
The steps agreed in the signed 'Schedule of Work' to ensure the Project end date can be reached.
'Project end date' (Flexible rearrangement)
The project end date is the end goal for the project. This can be adjusted depending on arrangements by both the client and the agency. It is a 'soft pause'
'Project max duration' (Project pause)
The project 'max duration' is the 'hard pause' date extended beyond the end date. The project 'max duration pause' only occurs if the agency has fullfilled it's key deadline date, but the client was unable to fulfil their deadlines resulting in the max duration being exceeded.
We understand and empathise that life will sometimes throw us curve balls and our attention has to be diverted to more important personal matters. As the agency is small and commitments have likely been made to other parties for project start dates, these need to be honoured. The pause on a project is a temporary situation while timelines are put back on track. There is no penalty or loss of commitment, the project will be fulfilled as agreed in the signed documents.
Only in the case that the agency has fullfilled it's key deadline dates, but the client was unable to for a variety of circumstances, the project will need to be temporarily paused.
However if there have been no emergency sitations on the agency side (such as critical illness or bereavement) but it is the agency that have not fullfilled it's key deadline dates - the project pause will not occur. Instead work will continue with an end date mutually agreed on as soon as is possible.
No. It simply means there will need to be some time where project requests and project work will not take place. During this time 'active project' support protocols will not apply. The duration of the pause will depend on agency's other commitments and will range from a minimum of 1 week to several months. The agency will agree 'reactivation' with the client as soon as is possible.
Client help
Need a catchup or support?
For clients with an active project, you can book a catchup below.
Previous clients can book a discounted single hour session below or alternatively other more extensive support sessions.
