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CORE AGENCY TOOLS

Trafft

We use Trafft as our calendar and appointment management solution.

This page should help you see if it's a good fit for your business.

Stream line your appointments

Let customers book appointments at the right time.

The Trafft Advantage
Trafft for your business

The Trafft Advantage

Trafft boosts bookings and reduces inefficiencies.

Efficency upgrade

Direct client booking on days best for your multi-location business
Multi employee booking with multi Google Calendar sync.
Approve or reject appointments on the free mobile app.
Automated email reminders (SMS reminders are optionally available with purchased credits)
Require payment before booking where necessary.
Add unavailable 'holiday days' in advance.

Hassle/Churn downgrade

Avoids endless back and forth appointment finalising emails
No more searching through emails for agreed dates
Customers asking for unavailable locations or times
Remembering to remind customers of an appointment the day before.
Chasing for payments post appointment.

Trafft Key Features

Unlimited Locations

Add locations as you expand *paid plan feature

Calendar sync

No double booking, set exact appointment times and optional travel buffer times.

Automated reminders

Automated reminders for yourself and your customer *SMS credits are pay as you go

Trafft ✪ Scaling plan upgrades

We have limited discounted agency licenses for the top tier ✪ 'Scaling' plan.

This plan covers all current and future booking needs.

RRP Scaling plan: £38.95/month + VAT
✪ Digiful client price: £6/month* see plans
✪ These features are only available on the Scaling (top) plan

These features included in your plan.

✪ Your Branding Only

✪ Trafft branding removed, enabling a business branded experience.

✪ Unlimited Employees

✪ Add employees with their own availability. Assign employees to locations and specific jobs.

✪ Unlimited Functionality

✪ Future proof all access features pass including recurring services, WhatsApp and more.

USING TRAFTTSETUP PROCESS

*Exclusive agency monthly price of £6 a month excludes optional SMS credits for SMS reminders which are bought as pay as you go packs when needed. Optional SMS credits are very cheap and generally last for several months.

Using Trafft

How your leads and customers will use Trafft.

1) Customer books

a) Uses the calendar booking widget (with category selection/isolation) to book a pricing appointment.

b) Customer books an appointment in your specified days/hours.

2) Accept/Reject

Accept or reject no the mobile app. Contact them to suggest alternative date if needed.

3) Email reminders

Email reminders and optional sms reminders go out to your and your customer.

Trafft Setup

Below are the steps that are part of your Trafft setup.

Trafft setup can be a service as part of your retainer plan options.

Step 1) Brand setup

We configure a new license and ensure the account is fully branded setup with your logo and brand messaging.

Step 2) Core services, locations and times

We set up your services with compelling copy and brand images along with your operational locations and availability.

Step 3) Team setup (optional)

Once your core services are established we set up unlimited team members with their services, availability and locations.

Step 4) Calendar Sync

Next we setup integration between your Trafft account and your (and your employees if needed) Google Calendars.

Step 5) Primer content (optional)

We add any needed primer content or functionality to the website you wish to display the booking system on. This could be clarifications on services or available dates.

Step 6) Website integration

We test custom embeds into your website. You can choose from a single integration or choose specific services to only show on certain pages.

Step 7) Automated email reminders

We configure automatic email reminders. You can choose a number of email reminders configured for different frequencies such as 1 week before and 1 day before.

Step 8) SMS setup (Optional)

If you choose the optional SMS add on we setup this up a similar way to the email reminders in Step 6.

Step 9) Integrations (optional)

We ensure customer and lead details from your Trafft account are captured into Brevo or your current email marketing platform (if available in Zapier).

Step 10) Final details

The final details of each service are fine tuned including coupons and recurring appointments. At this stage we can also setup automated post appointment future discount offers.

Step 11) Testing & Launch

In our final test we thoroughly test out all services for yourself and any employees. Once you are happy with the process we can go live.

Trafft discounted monthly license can be part of these plans:
⊞ Web & Marketing Upgraded - Build Plan
⚡ Web & Marketing MAX plan or
⬛️ Marketing Custom Build Plan
These plans are found on our Web & Marketing monthly plans.

View all Trafft features.

*Exclusive agency monthly price excludes optional SMS credits for SMS reminders which are bought as pay as you go packs when needed. Optional SMS credits are very cheap and generally last for several months.

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